One of the primary goals of the Transportation Security Administration (TSA) is to provide the highest level of security and customer service to all who pass through our screening checkpoints. Our current policies and procedures focus on ensuring that all passengers, regardless of their personal situations and needs, are treated equally and with the dignity, respect, and courtesy they deserve. Although every person and item must be screened before entering each secure boarding area, it is the manner in which the screening is conducted that is most important.
In order to achieve that goal, TSA has established a program for screening of persons with disabilities and their associated equipment, mobility aids, and devices. Our program covers all categories of disabilities (mobility, hearing, visual, and hidden). As part of that program, we established a coalition of over 70 disability-related groups and organizations to help us understand the concerns of persons with disabilities and medical conditions. These groups have assisted TSA with integrating the unique needs of persons with disabilities into our airport operations
Security Officers will not ask nor require you to remove your prosthetic device, cast, or support brace.
During the screening process, please do not remove or offer to remove your prosthetic device.
If you are too weak or unstable on your feet to stand for a hand held metal inspection because of your prosthetic device, cast, or support brace, you may request to sit down after you have passed the walk through metal detector.
Please notify Security Officers if you need assistance during the screening process such as a hand, arm, or shoulder to lean upon, or a chair in which to sit. At any time during the screening process you can request a disposable paper drape for privacy.