She reminds me a bit of Meg Ryan, in that when she tried to go outside her rom-com roles, people weren't particularly interested in going to see those films. Even if Meg Ryan could demonstrate that range, the people who loved her in those rom-coms didn't seem to want her to leave that niche. I think maybe JA is in the same boat.
I really loathed Friends so perhaps I'm not the best judge.
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