Dallas police are investigating why it took two days to discover the body of a murdered woman who had called 911 pleading for help as she was attacked in her home.
Deanna Cook, 32, was on her cellphone with 911 for 11 minutes as she was murdered Aug. 17. Police said they responded to her home after about nine minutes — the time it took to locate her address.
There, they knocked and when they didn’t get an answer at the door or on her phone, they left.
Cook’s body was found in the bathtub on Sunday by her teenage daughter, who had helped other family members break into her home after she didn’t make it to church.
Cook’s ex-husband, Delvecchio Patrick, has been charged with her murder.
Police have refused to release the 911 transcript, but the Dallas Morning News reports that “Deanna Cook was heard choking, gurgling . . . screaming ‘Delvecchio, why are you doing this?’"
Patrick had multiple past arrests for allegedly assaulting Cook and police had responded to the address before.
Cook’s family wants to know if more could have been done to save her.
“We just deserve more answers than we’re getting,” sister Karletha Gundy said.
Police say the seriousness of the incident was not relayed to them by the 911 dispatcher. Sources told KHOU-TV that “the operator never relays that Cook is being attacked,” only that police were to report to a disturbance.
But the 911 operator, who hasn’t been identified, said she didn’t feel like she knew what was going on at the house.
“I can say that it's obvious that there was an active disturbance taking place, the screaming and things like that, so I can't say that I knew what was going on, other than there was a disturbance,” she told the Dallas Morning News.
Gundy wants to know why police didn’t make more of an effort to get inside the home.
“If they could have kicked the door down, maybe she could have been saved," Gundy said.
The day Cook died, she Tweeted that she was being threatened.
“Now Dude say He Gone KILL me. Wouldn't be so bad if he ain't tried 3 times before,” the post reads.
In a statement, the Dallas Police Department said it was "seeking to determine if the nature of the  call was sufficiently communicated...to the responding officers.”
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