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Thread: HELP ME! I'm a computer moron!

  1. #1
    Elite Member louiswinthorpe111's Avatar
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    Default HELP ME! I'm a computer moron!

    I have a problem with my home computer, and I am in no way proficient with computers.

    First, my speakers quit working. Yes, they are on and the volume is up. It computer is not on mute. We've unplugged and plugged back in. I don't think it was uninstalled.

    Second, my printer quit working. Yes, it's on. It's not uninstalled. When I print, I get an error message about not recognizing it. I have unplugged/plugged back in.

    Can anyone help me with what to do?

  2. #2
    Elite Member moomies's Avatar
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    I'm comp illiterate as well but just a couple of things I could suggest...

    1, re-install your programs (printer & speaker) or update the programs, maybe they are out of date

    2, try system restore

    3, maybe virus? do an anti-virus scan

    If you think it's crazy, you ain't seen a thing. Just wait until we're goin down in flames.

  3. #3
    Elite Member louiswinthorpe111's Avatar
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    How do you do a system restore?

  4. #4
    debauched. misswang's Avatar
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    Quote Originally Posted by louiswinthorpe111 View Post
    How do you do a system restore?
    Select "All Programs" from the start menu.
    Point to Accessories
    Point to System Tools
    Click on System Restore
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  5. #5
    Elite Member Grimmlok's Avatar
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    Next, get yourself some anti-virus software. If you dont have any, and don't want to buy any, you can get a great free one that I use at http://free.grisoft.com/doc/5390/lng...nti-virus-free

    just click the "AVG Free for Windows installation files" and then run it, and do whatever it says. Then once it's installed, set it to scan your computer.

    After that, go to http://www.safer-networking.org/en/download/index.html
    and download 'Spybot'.. its a nice program that I use to clean out eveil spyware which can severely screw up your computer, on top of tracking where you look on the internet. Click "Spybot - Search & Destroy 1.4 - product description' to start downloading.

    Once you do, open it up. It should prompt you to download all the newest spyware detection stuff. If it doesn't, click the button marked "updates", then "find updates. Check all the boxes, pick a server, and hit 'get updates'.

    Once that's done and Spybot is now up to date on all the latest spyware it should be looking for, scan your system. When it finds stuff, hit "fix selected problems".

    After that, hit the button marked "immunize" and it'll block all the spyware it knows to block. Then you're done.

    Remember: each time you use spybot (do it once a week) you have to remember to hit "get updates" so it will know all the newest stuff to look for. New spyware is created daily, so if you dont do this Spybot will only look for the same spyware it looked for last time, not the new ones that have been created in the meantime.

    That ought to help some.
    I am from the American CIA and I have a radio in my head. I am going to kill you.

  6. #6
    debauched. misswang's Avatar
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    Is AVG still going to be free after the end of this year?
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  7. #7
    Elite Member Grimmlok's Avatar
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    Yeah, they just released a new free version last month with a ton of upgrades.

    They have the free one, and the one you can buy.
    I am from the American CIA and I have a radio in my head. I am going to kill you.

  8. #8
    debauched. misswang's Avatar
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    Sweet!!! Thanks for the info.
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  9. #9
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    This thread is interesting because my AVG free stopped working well last night.

    Sometime beween last night and this morning I picked up a virus, because my computer started running so slow I thought I was back in 1980. I just purchased Kaspersky this afternoon and did a full computer scan. It took 2 hours. It got rid of 2 items. I'm still learning how to use it. It seems like things are better but....

    Windows Update is making me want to kill Bill Gates. It won't install my updates, and no amount of reboots, scandisks, etc. will make it go. I'm about to uninstall IE7. It worked beautifully until now.

  10. #10
    Elite Member Lobelia's Avatar
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    How is all this going to help with getting louis' sound back on & printer back up?
    "I've cautiously embraced jeggings"
    Emma Peel aka Pacific Breeze aka Wilde1 aka gogodancer aka maribou

    Yip, yip, yip in your tiny indignation. Bark furiously on, lady dog.

  11. #11
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    The advice in the very beginning was good, but it's not for a beginner. louis needs to get someone in person to help (1) walk him through it or (2) do it for him. Most likely it's a virus, or for some reason the exe files got deleted or damaged.

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