My daughter has managed to 'lock' her mobile phone by entering the wrong PIN to unlock the keypad 3 times. She asked me to call the phone company to have the PUK code reactivated. NB I pay for this phone. I quote:
Me: Hello, my daughter has accidentally locked her phone and I need to reactivate the PUK code please.
VIRGIN FUCKING MOBILE: OK, can I have the number please.
VFM: Whose name is the phone registered to?
Me: Not sure, could be me or my husband or my daughter.
VFM: What is your name?
VFM: Sorry, the phone isn't registered in your name. I need to speak to the registered owner.
Me: OK well it's probably my husband, xxxxxxxxxxx
VFM: Sorry, I cannot confirm if that's the correct name due to privacy laws. Is there any way you can ask the registered owner to call me?
Me: I don't know who the registered owner is because you won't tell me.
VFM: It's not that I won't tell you, I can't tell you because of privacy laws.\
Me: Well how do I know who to ask to call you then?
VFM: I can't tell you who it is, so you'll have to get the registered owner to call me.
Me: I just told you, I don't know who to call to ask them to call you. Is the name xxxxxxxxx (my husband) or xxxxxxxxxxx (my daughter)
VFM: I'm sorry I can't tell you.
Me: If it's my husband he can't call you because he's travelling overseas for the next 6 weeks (true!). If it's my daughter should I ask her to call you?
VFM: I can't tell you.
Me: So unless I can use my crystal ball to discover the name you have written on your screen you can't suggest who I should get to call you?
VFM: I'm sorry, I can't tell you.
Me: So my daughter's phone is locked indefinitely until the person whose name you won't tell me calls you.
VFM: Yes, I can't tell you due to privacy laws.
Me: So what do you suggest I do?
VFM: Get the registered owner to call us.
Me: But I don't know who that is! You won't tell me!!!
VFM: It's not that I won't tell you, I can't tell you due to privacy laws.....
SCREW YOU VIRGIN FUCKING MOBILE!!!!! If my daughter gets attacked on a train coming home late from school because she doesn't have a phone because you fuckers won't just reactiviate it then I'll know who to come after.