Need help with AVG anti-virus

**moomies** · June 21st, 2006, 02:10 PM

I've been running the scans (I've done it like 3 times now) since last night but the viruses found don't automatically go to the virus vault like they used to. Is there a setting where I can do this or delete the mofos?

**Corsair** · June 26th, 2006, 04:11 PM

Is it saying it can't be healed? Is it still finding it each time you scan?

**moomies** · June 26th, 2006, 04:34 PM

yea the viruses or whatever files infected can't be healed it says and it finds them each time I scan. So what I ended up doing is to move them manually into the virus vault. I thought infected files automatically went there so I'm wondering if there's a setting or option for this?

**Corsair** · June 27th, 2006, 06:09 AM

restart your machine in safe mode (hit F8 while it is starting up to get the menu). DON'T FREAK OUT when you see all the line by line text after you choose safe mode, it's ok!
Then run the scan. Also run a spyware scan (lavasoft ad-aware if you have it is a good one, make sure to update all definitions first) in safe mode. See if that helps. Sometimes the virus loads when you boot up and while the files are active anti-virus can't access/move them. Usually in safe mode they DON'T start up so anti-virus can do more to fix it.

**lavi** · July 2nd, 2006, 06:06 AM

I'm coming to this post a bit late but if AVG doesn't clean it by itself you should try Housecall. It's a free online scan. It catches a lot of things AVG Free seems to miss. Go to this site. Best to use IE but it works with Firefox as well.
housecall.trendmicro.com/

If it's a trojan horse though that can be tough. A lot of times they simply reinstall after each boot.

**Corsair** · July 2nd, 2006, 06:55 AM

Originally Posted by lavi

I'm coming to this post a bit late but if AVG doesn't clean it by itself you should try Housecall. It's a free online scan. It catches a lot of things AVG Free seems to miss. Go to this site. Best to use IE but it works with Firefox as well.
housecall.trendmicro.com/

If it's a trojan horse though that can be tough. A lot of times they simply reinstall after each boot.

ya some are nasty to fix. The online scan I use for backup is pandasoftware.com

I think this one only works with IE