I need some advice from native NYC residents on this one!
So last year, I was in NYC on business and I went to the Saks flagship. I was in the market for a new perfume and I wound up splashing out for a Bond No. 9 perfume and my mate was in the holiday spirit and bought me the collectors bottle- it was not cheap to say the least. Anyway, the sales rep took all my info and seemed to take me on as a client.
From there, every few months, I'd receive an express shipment of the newest perfume samples in glass bottles and a handwritten note from the clerk. It surprised me, I didn't expect it, but I loved it!
I take it that he really viewed me as a client. And I guess I am. Problem is, I have now moved to a new location and I no longer get these shipments. And I'm interested in getting samples of some of their new fragrances.
Is it declasse to call the Saks Bond No. 9 counter, inform them of my address and request the appropriate samples? Can I just do that? Or will they refuse? Is there a certain way to go about this?
I feel like I'm out of my league- I'm not familiar with the do's and don'ts in this situations. I was surprised with the entire practice.